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Frequently Asked Questions
How do I access the (mobile) internet? How do I enable my phone for WAP?

The easiest way is to phone the toll free Customer Care of your network and they will send the settings to your cellular phone.

Otherwise do the following:
MTN: Dial *123*13# and Save
Vodacom: Dial *111#, select option 4 or 5 and follow the prompts
Cell C: Sms SMARTDATA to 084 115 9911 (costs R2), and be very patient
Virgin: When you first insert your Virgin Mobile SIM into your mobile you'll receive an SMS asking you if you would like to accept Virgin Mobile data settings.
Simply reply YES, and your settings for MMS and WAP will be automatically downloaded and installed on your mobile.
To manually request MMS and WAP settings go to the 'Virgin Mobile' menu which you will find on either the main menu or applications menu of your mobile.
1. Select 'Virgin Mobile'.
2. Select 'Virgin Settings' and reply YES when asked if you'd like to download them.
Still having trouble? Call Virgin Mobile "Sort Me Out" on 074 1000 123


So what is the fuss with the “mobile internet”. Is there any difference between the traditional internet and the mobile internet? What if phones or small screened devices get powerful web browsers? How does one design a mobi webpage?

The answer to all these questions can be found in the World Wide Web Consortium and Mobile Top Level Domain Limited’s best practices guidelines for mobile websites:

THEMATIC CONSISTENCY - Ensure that content provided by accessing a URL yields a thematically coherent experience when accessed from different devices.

CAPABILITIES - Exploit device capabilities. Do not take a least common denominator approach. Work around Deficient Implementations

DEFICIENCIES - Take reasonable steps to work around deficient implementations.

TESTING - Carry out testing on actual devices as well as emulators.

URLs OF SITE ENTRY POINTS - Keep the URLs of site entry points short.

NAVIGATION BAR - Provide only minimal navigation at the top of the page.

BALANCED STRUCTURE - Take into account the trade-off between having too many links on a page and asking the user to follow too many links to reach what they are looking for.

NAVIGATION MECHANISM - Provide consistent navigation mechanisms.

ACCESS KEYS - Assign access keys to links in navigational menus and frequently accessed functionality.
Link Target Identification

LINK TARGET IDENTIFICATION - Clearly identify the target of each link.

LINK TARGET FORMAT - Note the target file's format unless you know the device supports it.

IMAGE MAPS - Do not use image maps unless you know the target client supports them effectively.

POP UPS -Do not cause pop-ups or other windows to appear and do not change the current window without informing the user.

AUTO REFRESH - Do not create periodically auto-refreshing pages, unless you have informed the user and provided a means of stopping it.

REDIRECTION - Do not use markup to redirect pages automatically. Instead, configure the server to perform redirects by means of HTTP 3xx codes.

EXTERNAL LINKED RESOURCES - Keep the number of externally linked resources to a minimum.

SUITABLE CONTENT - Ensure that content is suitable for use in a mobile context.

CLARITY AND CONTENT - Use clear and simple language and information concise

LIMIT CONTENT - Limit content to what the user has requested.

PAGE SIZES - Divide pages into usable but limited size portions.

PAGE SIZE LIMIT - Ensure that the overall size of page is appropriate to the memory limitations of the device.

SCROLLING - Limit scrolling to one direction, unless secondary scrolling cannot be avoided.

CENTRAL MEANING - Ensure that material that is central to the meaning of the page precedes material that is not.

GRAPHICS SPACING - Do not use graphics for spacing.

LARGE GRAPHICS - Do not use images that cannot be rendered by the device. Avoid large or high resolution images except where critical information would otherwise be lost.

USE OF COLOR - Ensure that information conveyed with color is also available without color.

COLOR CONTRAST - Ensure that foreground and background color combinations provide sufficient contrast.

BACKGROUND IMAGES -When using background images make sure that content remains readable on the device.

PAGE TITLE - Provide a short but descriptive page title.

STRUCTURE - Use features of the markup language to indicate logical document structure.

TABLES SUPPORT - Do not use tables unless the device is known to support them.

TABLES NESTED - Do not use nested tables.

TABLES LAYOUT - Do not use tables for layout.

TABLES ALTERNATIVES - Where possible, use an alternative to tabular presentation.
Non-Text Items

NON-TEXT ALTERNATIVES - Provide a text equivalent for every non-text element.

OBJECTS OR SCRIPT - Do not rely on embedded objects or script.

IMAGES SPECIFY SIZE - Specify the size of images in markup, if they have an intrinsic size.

IMAGES RESIZING - Resize images at the server, if they have an intrinsic size.
Valid Markup

VALID MARKUP - Create documents that validate to published formal grammars.

MEASURES - Do not use pixel measures and do not use absolute units in markup language attribute values and style sheet property values.

STYLE SHEETS USE - Use style sheets to control layout and presentation, unless the device is known not to support them.

STYLE SHEETS SUPPORT - Organize documents so that they may be read without style sheets.

STYLE SHEETS SIZE - Keep style sheets small.

MINIMIZE - Use terse, efficient markup.

CONTENT FORMAT SUPPORT - Send content in a format that is known to be supported by the device.

CONTENT FORMAT PREFERRED - Where possible, send content in a preferred format.

CHARACTER ENCODING SUPPORT - Ensure that content is encoded using a character encoding that is known to be supported by the target device.

CHARACTER ENCODING USE - Indicate in the response the character encoding being used.

ERROR MESSAGES - Provide informative error messages and a means of navigating away from an error message back to useful information.

COOKIES - Do not rely on cookies being available.

CACHING - Provide caching information in HTTP responses.

FONTS - Do not rely on support of font related styling.

MINIMIZE KEYSTROKES - Keep the number of keystrokes to a minimum.

AVOID FREE TEXT - Avoid free text entry where possible.

PROVIDE DEFAULTS - Provide pre-selected default values where possible.

DEFAULT INPUT MODE - Specify a default text entry mode, language and/or input format, if the target device is known to support it.

TAB ORDER - Create a logical order through links, form controls and objects.

CONTROL LABELLING - Label all controls appropriately and explicitly associate labels with controls.

CONTROL POSITION - Position labels so they lay out properly in relation to the controls they refer to.